Yes, Sir Jackpot Casino is legit. It is not a scam casino site because it is managed by a reputable company. And also under a strict legal authority.
Have you ever dreamt about winning the jackpot? We have; and we know that many casino players have also. Getting ones hands on the massive life-changing sums of the huge jackpots is an irresistible thought. For this reason, players are always on the lookout for gaming houses that feature jackpot games, especially those with life-changing amounts.
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Sir Jackpot Casino says its philosophy is: “if you’re going to win bin, why not win big?” Driven by this, it was established as a gaming place where all the best jackpots are gathered.
It adds that it doesn’t stop at providing the jackpot games; but that it also keep track of the jackpots for you, and will tell you when it’s time to bet and when to wait, so that you play when it’s beneficial for you.
This suggests that Sir Jackpot Casino is not only a destination that has the biggest Jackpots, but one where you have a very good chance of hitting the jackpots.
The big question is whether this is just some sweet advert talk, or whether there is any truth to it. Does Sir Jackpot Casino actually have a robust jackpot offering, and does it actually provide the resource that’ll aid you in your quest of hitting the huge wins? Away from the jackpots, is Sir Jackpot Casino an entertaining house that provides a wide range of quality online casino games? Is it a rewarding house that appreciates its players with many bonus offers? Does it provide top online casino services (like fast payouts, effective customer support service, etc)? In the first place, is Sir Jackpot Casino legit?
This review will examine virtually everything about Sir Jackpot Casino in order to provide the information that will help you answer these questions and more. It is structured as follows:
- Sir Jackpot Casino: at a glance
- About Sir Jackpot Casino – Background, Is Sir Jackpot Casino legit, Is Sir Jackpot Casino safe, who can play
- Game Offering – Software, Game Selection, Live Casino, Jackpot Games
- Promotions – Bonuses, Bonus Conditions
- Banking – Deposits, Withdrawals
- Customer Support Service
- Conclusion
Sir Jackpot Casino: at a glance
About Sir Jackpot Casino
This part of the review is a background check of the casino to determine whether it is a legit and safe gaming destination.
Background
Sir Jackpot Casino was launched in 2015. Describing events that led to its launch, the founders explain that, being passionate about jackpot wins, they searched (for years) for a casino site with all the best jackpots gathered in one place but couldn’t find any.
So Sir Jackpot Casino was launched as a solution – the go-to place for online casino players passionate about winning big.
Sir Jackpot Casino is now operated by Bethard Group Limited. This Group which advertises as the Charles Darwin of sportsbetting explorers is one of the most recognizable operators in the gambling scenes, and has a list of notable online casinos to its name. These include Bethard Casino, Betive Casino, Sverige Casino, Live Lounge Casino, Sven Play Casino, etc.
Sir Jackpot Casino comes with a very interesting theme. It projects a fictional character (called Sir Jackpot), who is passionate about the big wins, and is ready to guide your journey in the site and lead you to cracking the jackpots.
The logo of Sir Jackpot Casino is a cartoonish portrayal of this magnanimous fictional casino magnate (Sir Jackpot) on a casino chip.
Sir Jackpot Casino can be found here: www.sirjackpot.com. The website comes with a very simple design. In our opinion, it could use some glitz and glamour. However, it is highly functional. Once you locate and click the menu button (hamburger icon); you’ll be on your way to wherever you want to be on the site.
Is Sir Jackpot Casino legit?
It is not news that there are many scammers in cyberspace looking to devour the unsuspecting. It is also not news that many of these scammers lure their victims with “too good to be true offers”. Thus, you have not done wrong if the offer of Sir Jackpot Casino (of not only providing the hottest jackpots but of also providing everything you could possibly need to know to up your chances of that big win) cause you to take a pause and ask “the legit question”.
Thankfully, we can say unreservedly that Sir Jackpot Casino is legit. Our position is formed after a consideration of the following:
- Operator – This online casino comes from the Bethard Group, which is a 100% legal and legit operator of gambling services. Bethard Group Limited is a company registered in Malta and licensed in the European Union (having company registration number C69565, and a registered office at Triq Paceville Avenue no. 6, St Julians STJ 3109, Malta). Experience shows that services that come from well established companies are less likely to be scams. So coming from a robust operator as Bethard, Sir Jackpot Casino can be nothing but legit. Also, as mentioned earlier, the Bethard Group operates many legit sporstbetting sites and online casinos. With its sister sites all legit, Sir Jackpot Casino is very likely legit.
- Gaming License – Sir Jackpot Casino operates using a gaming license (MGA/B2C/312/2015) issued by MGA (Malta Gaming Authority). The MGA is one of the most reputable casino licensing jurisdictions in the industry. It sets very high standards which operators must meet to be licensed. These requirements, amongst other things, ensure that fair gaming is provided, and that the casino has the financial strength to pay winners. The MGA is also known for strict oversight of its casinos to ensure that standards are maintained. It is also known for mediating casino-player disputes; and many player-favorable resolutions have been recorded. That said; it is very unlikely that an MGA licensed casino will turn rogue and arm-twist players. Being an online casino that is so well regulated (by the MGA) makes Sir Jackpot Casino nothing but legit.
- Reputation – Here we look at how the industry’s watchdogs perceive Sir Jackpot Casino. These watchdogs are independent reviewers that thoroughly test online casinos and provide honest and unbiased ratings to help players make informed decisions. Thankfully, Sir Jackpot Casino comes out strong as in this regard, as it recommended by a host of the top watchdogs. The Pogg is famous for putting its “not recommended” tag on many online casinos that even other top reviewers recommends; so when The Pogg recommends an online casino, you know it is legit. Interestingly, Sir Jackpot Casino is one of the few online casinos recommended by The Pogg. The casino also has good reputation rating from the likes of Ask Gamblers, Casino Gorilla, Casino Bonus Master, and more.
- Operating Record – Sir Jackpot Casino has been operating since 2015, which means it is 5 years old (as of writing). Experience shows that scam online casinos cannot stay around for half a decade. Scams are called out in no time after a few persons fall prey; and they almost always die-out with the exposure. However, Sir Jackpot Casino has only waxed stronger from its founding. Also, scam casinos do not pay; by design, they only collect. However, Sir Jackpot Casino is known to pay. A “winners” wall is available in the website, where recent winners are recognized. Also, in the independent players’ reviews platforms, you’ll find many satisfied Sir Jackpot Casino winners. A satisfied winner can only be one that has did receive payment. That said; the casino’s relatively long 5 years operating record of creating and paying winners can only mean that it is legit.
Is Sir Jackpot Casino safe?
Using an online casino entails sharing sensitive information like names, contact information, credit card information, and more. It can only be bad if such information fall into the wrong hands (think scammers). Thus, the ideal online casino should be safe in effectively protecting users’ data.
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Sir Jackpot Casino does well in this regards. The casino uses the gold-standard security measure – SSL (Secure Sockets Layer) technology. This is the same protocol used by banks and other financial institution. The technology scrambles data and transmits via a private channel, so prying eyes are blocked off.
However, whatever data they somehow manage to intercept is scrambled, and cannot be read. Thus, with the use of high-level SSL technology, it is safe to say that Sir Jackpot Casino is safe.
Who Can Play
Sir Jackpot Casino is available to players across many borders. However, like any legit online casino, it does not accept players from certain countries.
These countries are: Afghanistan, Algeria, Angola, Anguilla, Antarctica, Antigua and Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Barbados, Belarus, Belgium, Benin, Bermuda, Bhutan, Botswana, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cape Verde, Central African Republic, China, Christmas Island, Cocos Islands, Colombia, Comoros, Cook Islands, Costa Rica, Cyprus, , Czech Republic, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, France, French Guiana, French Polynesia, Georgia, Ghana, Greece, Greenland, Grenada, Guadeloupe, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Helena, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Jordan, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Macau, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Montserrat, Mozambique, Myanmar, Nauru, Netherlands, New Caledonia, Nicaragua, Niue, Norfolk Island, North Korea, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Philippines, Portugal, Puerto Rico, Reunion, Russia, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Sierra Leone, Singapore, Slovakia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Helena, Sudan, South Sudan, Suriname, Swaziland, Switzerland, Syria, Taiwan, Tajikistan, Togo, Tokelau, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Ukraine, United States, Uzbekistan, Vanuatu, Venezuela, Virgin Islands, Wallis and Futuna Islands, Western Sahara, Yemen, and Zimbabwe
You’ll notice that the casino’s list of restricted countries is relatively long. Unfortunately, the United States is in this list.
Rating and Summary of “About Sir Jackson Casino”
Game Offering
Sir Jackpot Casino says it is “the house of fun and BIG WINS”; to remind players that though it is passionate about the big wins it is first of all a fun gaming destination. This part of the review examines whether the casino is really a house of fun.
Software
Online casinos are all about the softwares that power them. Thus, a discussion of whether an online casino is fun starts from the quality of the software and the ease of gaming that it provides.
Software Providers
Sir Jackpot Casino is powered by some of the best casino softwares around. These include Quickfire, NetEnt, Quickspin, Evolution Gaming, iSoftBet, Nyx Interactive, Yggdrasil, and Microgaming. These are some of the best providers in the industry.
With titles from these game studios featured, you’re sure to find games with some of the smoothest game-play, cleanest graphics, most engaging sound effect and themes, and more. It means Sir Jackpot Casino is also able to cater to players who’ll want an online casino where they can feast on the unique features of a variety of casino softwares.
Gaming Flexibility
Sir Jackpot Casino works on PCs, and mobile devices like smart phones and tablets. This means that when you join the Sir Jackpot family, you won’t b restricted to playing casino games from your PCs; you’ll also have the freedom of gaming on the go.
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That is, wherever you are and whenever it may be, you’ll be able to play online casino games and chase those jackpot wins – all it takes is to bring out your mobile phone. Sir Jackpot Casino is compatible with mobile platforms like iOS Android, and Windows.
Sir Jackpot Casino is also available as an Instant Play Casino. This means that you must not download casino software to access its gaming provisions. Instant Play Casino is an in-browser mode. You simply have to fire up the casino using a web browser in any device, login using account details, and you’ll be off to the races playing games.
With mobile gaming and the Instant Play mode of play, Sir Jackpot Casino is able to provide great gaming flexibility. The former gives the freedom of playing games on the go, and the latter gives the freedom of playing games from any device.
Game Selection
A discussion of whether a casino is fun must include the number and variety of games featured. In this regards, Sir Jackpot Casino does relatively well. In terms of numbers, Sir Jackpot Casino has about 700 online casino games, which means it is relatively well stocked. In terms of variety, the game filter in its website lists Slots, Table games (Pokers), Blackjack, Roulettes, Other Table Games (Baccarats, and Video Pokers), and Live Casino.
Slots
The demand for slots keeps growing such that slots are usually the dominant games in online casinos. It is the same with Sir Jackpot Casino. In fact, over 85% of its games are virtual slot machines. Slot junkies will find Sir Jackpot Casino a pleasure park, as it has everything slots. You’ll find classic slots as well as video slots with all rich arrays of features. In fact, Sir Jackpot Casino allows you to get your favourite slot using filters that includes: Re-spins, Stacked Wilds, Falling Symbols, Sticky Wilds, Expanding Wilds, Free Spins, Bonus Games, Bonus Wheels, Win Both Ways, and more.
The casino is home to some of the best slot titles around. These include: Starburst, Valley of the Gods, Great Rhino, Ted, Who Wants to be a Millionaire, Aloha, Immortal Romance, Jungle Jim El Dorado, Thunder Struck II, Lucky Leprechaun, Dead or Alive, Jumanji, Divine Fortune, Game of Thrones, Break Da Bank, Jurassic Park, Avalon, Terminator 2, and more
With hundreds of slots, and each one uniquely based on particular topic, you’ll find many matching slot no matter your tastes and preferences. The slots are based on fruits, animals, sports, underwater world, space, movies, history, fantasy world, magic, and more.
Table Games
You can also take a seat at the virtual tables for hot casino gaming action. Sir Jackpot Casino definitely has a slot focus, but its selection of table games is relatively strong.
For all those that love the Roulette wheels, Sir Jackpot Casino has over 12 titles, which include European Roulette, French Roulette, and Premier Roulette. For fans of blackjack, there are over 20 tables which include Classic Blackjack, Double Exposure Blackjack, and Atlantic City Blackjack. For fans of Pokers, there are over 8 tables that include Casino Hold ‘Em, Three Card Poker, Caribbean Stud Poker, and Texas Hold ‘Em. About 8 tables are available for fans of Baccarats.
For those that fancy Video Pokers (which combine video slots and poker thrills), Sir Jackpot Casino has these games as “Other Table Games”. However, only a few options of these thrilling hybrid games are provided. These are: Jacks or Better, Joker Poker, Deuces Wild Poker, and Deuces Wild Double Up.
Live Casino
Sir Jackpot Casino offers Live Dealer Games. These games are the latest innovation in online casino gaming. They give players the experience of being in a brick and mortar casino, while not forgoing the convenience of online casino gaming. The games are operated in a brick and mortar casino by real breathing dealers; and video streaming technology bring the live-action to players’ device. Thus you see and hear exactly what happens in the brick and mortar casino; you can event chat with the live dealer and other players at the table.
The Live Casino of Sir Jackpot Casino is powered by Evolution Gaming, which is easily the industry leading provider. The Live Casino features 13+ tables that include: Live Blackjack, Live Baccarat, and Live Roulette.
Jackpot Games
Sir Jackpot is all about the jackpots. It was created specifically to be a gaming destination that houses all the hottest jackpots in the industry; so anything but a robust jackpot offering will be disappointing.
Thankfully, Sir Jackpot Casino does not disappoint in this regards. It does provide some of the hottest jackpots in the industry. Many of these are progressive jackpots connected across a network of casinos. This means that every time the game is played in any of the casinos in the network, a part of the bet is contributed to the jackpot. Thus, the jackpot gets bigger until it is won.
Many of these progressives grow up to 6 – 8 figures. Some of the top jackpot games in Sir Jackpot Casino are: Mega Joker, Hall of Gods, King Cashalot, Major Millions, Lotsaloot, Mega Moolah, Mega Fortune, Cash Splash, Fruit Fiesta, Joker Poker, Tunzamunni, Merlin’s Millions, Kings of Cash, Arabian Nights, Cosmic Fortune, Wow Pot, Super Lucky Frog, and more.
However, the promise of Sir Jackpot Casino is not simply providing the hottest jackpots. The casino says it provides “everything you could possibly need to know to up your chances” of winning the jackpot. It says its resources will tell you “when it’s time to bet and when to wait” so that you play when it’s beneficial for you.
In this regards, Sir Jackpot Casino provides a “Jackpot Guide”. This page provides information about the jackpot games. You’ll find information like: most likely to win a million, the most likely to be won every week, most likely to give you your money’s worth (that is, jackpots with highest RTP), and more.
You’ll even find more detailed information about particular jackpot games, such as highest recorded win, average payout, average payout frequency, and more.
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In some pages of the Sir Jackpot Casino website, you’ll also find a Jackpot Wall. This wall keeps tracks of the progressive jackpot games, and tells you the size of the jackpots in real time. Information in this wall will look like: “The Jackpot Treasure Nile has reached €57 503.576”.
However, in our opinion, the Jackpot Guide (and jackpot wall) is informational only. That is, it can help you narrow in on the jackpot game to play; but it does not in any way up your chances of hitting the jackpot. For example, while we are fans of the Hall of Gods progressive jackpot, it was in Sir Jackpot Casino that we knew that the jackpot pays out approximately every 24 weeks.
However, this information about the jackpot’s average time-to-pay does not mean that the jackpot will be activated exactly 24 weeks from when it was last activated. Also, how does knowing that “Cash Splash, Treasure Nile, and Lots a Loot are likely to be won every week” tell you when it’s time to bet and when to wait?
Rating and Summary of “Game Offering”
Promotions
Sir Jackpot Casino says that when you join the family, you’ll “get a whole bunch of goodies to make you feel right at home”. This part of the review examines whether the casino really blesses players with lots of goodies.
Bonuses
Sir Jackpot Casino says its bunch of goodies starts with a shiny welcome bonus, and continues with a host of other bonuses.
Welcome Bonus
The welcome offer is worth “€660 + 100 free spins”, and covers the first three deposits as follows:
The welcome bonus of Sir Jackpot Casino is relatively attractive – getting a massive €660 is wonderful; and if you add the 100 free spins, it is even more so. The 100 free spins are released 20 at a time over a 5-day period. You get the first 20 free spins the day after your first deposit. You even get to choose the game you play (from Starburst, Shangri-La Cluster Pays, or Jack Hammer) when using the free spins. However, the 20 free spins of any day will be activated on the game you open first on that day.
While the size of the welcome offer is relatively fine, we didn’t like the match percentages of the second and third deposit bonuses of the offer. These are low meaning that you’ll have to pay more for a particular bonus. For example, because the first deposit bonus has a 200% matching, to get the full €60 bonus, you need a deposit of only €30.
However, because the second deposit has a 50% matching, to get the full €200 bonus, you’ll need a deposit of €400. Also, because the third deposit bonus has a 25% matching, to get the full €400 bonus, you’ll need a deposit of €1,600. Thus, to get the full €660 bonus of the welcome offer, you’ll need deposits totaling €2,030.
Low percentage matching can also make it difficult to redeem the full value of an offer. For example, not many players will be able or willing to make a deposit of €1,600 so as to get the full €400 that is the third part of the welcome offer.
There were other things we didn’t like. First, the welcome bonus is only available to players in a few countries – Norway, Germany, Canada, Finland, Austria, New Zealand, Malta, and India. Canadian players are even not eligible for the free spins offer. Secondly, the minimum deposit to take part of the welcome offer is €20/ $20/ 200kr. This is relatively high.
Star of the Week Promo
This promo makes available 50 free spins for players every week. Each week a game is designated “Star of the Week”. By simply making a deposit you can collect 10 free spins on the “Star of the Week” slot; and this can be redeemed 5 times over the course of the week. That’s 50 free spins in total!
However, know that this offer is only available to players in Norway, Finland, Germany, Austria, New Zealand, and Malta.
Freebie Tuesday
With this offer, Sir Jackpot Casino gives all players 10 free spins on the “Dwarfs Gone Wild” slot. This is a no-deposit bonus, which means that you do not have to make a deposit to claim it. Simply login after 16:00 (yes, on Tuesdays of every week), and you can collect the 10 Free Spins.
However, while the Freebie Tuesday itself is a no-deposit bonus, to be eligible for it, you’ll have to have made at least one deposit in the last 15 days.
Magic Tokens
Slot enthusiasts will know that certain slot games feature bonus rounds which bring different rewards depending on the game. The problem is that the Bonus Games are randomly activated; so despite being an ardent player of on a slot machine, you may never get the Bonus Game in order to reap the rich rewards that it holds. This bonus offer of Sir Jackpot Casino takes you straight to the Bonus Game.
All you have to do is play the particular slot games and receive Achievement Rewards. You’ll earn Tokens when you hit a certain number of Achievements; you can then convert the Tokens into Bonus Round entry. Thus, by simply playing selected games, you’ll earn Tokens with which you can go straight to Bonus Games of particular slot machines to unlock sweet rewards (such as Free Spins).
Bonus Conditions
Casino bonuses come with conditions, which often take the shine out of bonuses. Some important conditions to note when considering the offers of Sir Jackpot Casino are as follows:
Bonus Wagering Requirement
The match bonuses of the offer have a turnover requirement of 40 x (the bonus + deposit). This means that if you deposit €30 to claim the full €60 bonus of the first deposit bonus, before your account will be allowed withdrawals, you must wager a minimum of €3,600 (which is 40 x (€60 + €30)).
For the free spins (whether redeemed as part of the welcome bonus, or redeemed from any of the other offers), winnings obtained from using them are credited as cash bonus, and have a turnover requirement of “50 times bonus amount”. Thus, if using the free spins nets you €200; before withdrawals will be allowed, you’ll have to wager €10,000 (which is 50 x €200).
Players everywhere want the wagering requirement to be as low as possible so that they’ll not have to wager relatively large sums in order to clear bonuses and be allowed withdrawals. Unfortunately, the wagering requirement of Sir Jackpot Casino is relatively high.
Games’ Contributions to Play-through
When trying to meet wagering requirements, the casino games have different weights as follows:
*The exempted slots (which contribute 0%) are: Bloodsuckers, The Wish Master, Tower Quest, Dead or Alive, Wild Heist at Peacock Manor, Copy cats, Wild Rockets, Steam Tower, Fruit Case, Egyptian Heroes, Ghost Pirates, Thief, wild Turkey, Creature from the black lagoon, Victorious, and Thunderfist.
This means a €100 wager on slots will count as €100; a €100 wager on Live Casino games will count as €20; but a €100 wager on Caribbean stud, Roulette, Casino Hold’em and Casino War will count as €5. Worse still, all other games count as 0% and should be avoided when playing with bonuses, else winnings will be confiscated.
We like that in Sir Jackpot Casino, the Live Casino games contribute to meeting bonus play-through. However, apart from slots, other games do very poorly, with too many games not contributing at all. That said, except you’ll be playing slots, it’ll be useless to redeem bonuses in Sir Jackpot Casino; because clearing this and being allowed withdrawal will be either almost impossible or flat-out impossible.
Maximum Bet Amount (when using bonuses)
Where a high wagering requirement demands that your wagers must reach a high amount before you’ll be allowed withdrawal, being able to place large single bets will be desired. However, casinos put caps on single bets when using bonuses.
In this regards, Sir Jackpot Casino only allows a maximum bet of €5/ $5/ 50kr/ INR40 per round during the wagering of a bonus. If when using a bonus you place any bet above the maximum, you risk having the bonus and related winnings invalidated.
The €5 bet cap is relatively small. It means that high rollers are effectively stopped from using bonuses in the house. For others, it means they’ll have to play significantly more game rounds to meet wagering requirements.
Rating and Summary of “Promotions”
Banking
Deposits and withdrawals are important considerations when checking out online casinos. This is because you’ll have to fund your account to play real money games where you can win casino prizes. Also, if you have winnings, you’ll want to withdraw the money.
Deposits
Deposit Options
You can deposit money into your Sir Jackpot Casino account using the following banking options: Visa, Master Card, Paysafe Card, Skrill, Neteller, Zimpler, and Trustly (from the following banks: Swebank, Nordea, SEB, Handelsbaken, Danske Bank, Skandiabanken, and Lansforsakringar Bank).
With these supported options, it means whether your financial preference is credit/debit cards, prepaid vouchers, web wallets or bank transfer services, you’ll find an option for conveniently funding your account.
Deposit Limits
The minimum amount that you can put into your Sir Jackpot Casino account is €10. It is always good to have a low minimum deposit amount so that even without having deep pockets players can still make deposits. Sir Jackpot Casino does well with its €10 minimum deposit amount.
Deposit Processing Time
Sir Jackpot Casino processes deposits instantly. Thus, after completing a deposit transaction, the funds will appear in your account instantly for you to start playing.
Withdrawals
Withdrawal Options
Sir Jackpot Casino pays when winners request payment. The options you’ll find for requesting payment are: Trustly, Visa, Mastercard, Skrill, and Neteller. This list is some-what limited; but it manages to include credit/ debit cards, web wallets, and bank transfer.
Withdrawal Limits
The minimum amount that can be withdrawn from Sir Jackpot Casino is €20. Also, it is good that minimum withdrawal amount is low, so that players will not have to stay long in an online casino (building a large balance) before they can request payment. Thankfully, the €20 minimum withdrawal that Sir Jackpot Casino allows is one of the lowest you’ll find.
At the other end of the withdrawal spectrum, it is good that maximum withdrawal amount is high. This is so that players who hit a large win can easily withdraw everything. However, it seems that Sir Jackpot Casino is not very friendly in this regards.
One part of its ToS states: “If an Account Holder wins €100,000 or more and decides to withdraw a major part of the winnings (over 50%), we have the right to divide the pay-out into ten installments, with ten percent (10%) being paid every month for 10 months until the full amount is paid out. Interest will not be paid on any outstanding amounts”
Payout Time
When making deposits, the money usually leaves your account instantly. Thus, it is only fair that when you make withdrawals, you should not wait for long periods to receive the payment. In this regards, Sir Jackpot Casino says it has the fastest payments.
Payout speed is determined by withdrawal processing time and transaction time. The former is how long it takes from when you request payment to when the payment is issued; and the latter is how long it takes from when the payment is issued to when it is received. Thankfully, Sir Jackpot Casino has relatively times on both fronts. The casino processes all withdrawals within 24 hours.
After withdrawal are approved and issued, how long it takes to be received depends on the withdrawal method used. When using the eWallet options, issued payments take about 24 hours to be received; but for other methods, issued payments take 1 – 3 days to be received.
Rating and Summary of “Banking”
Customer Support Service
In online casinos, player trouble is inevitable. No matter how well an online casino operates, there’ll be some players who’ll have issues. Hollywood casino free online promo codes. There’ll also be some players who’ll have questions. Thus, the ideal online casino should have an effective customer support service for handling player issues/ questions.
In this regards, Sir Jackpot Casino says: “Having trouble? Or maybe you just have a few questions? No worries we’re here to help you!” It provides help via: Email and Live Chat. The email address to send your support submissions is: support@sirjackpot.com; while the Live Chat button is available in virtually every page of the website. The support service is available 24 hours a day, seven days a week. Thus, you can reach out for help whenever.
More importantly, the support service is very responsive. That is, you’ll get a response relatively fast when you send in an enquiry. Emails are answered in a few hours; and when using the Live Chat, you’ll be matched with a live agent in about a minute, and after that, feedback is instant. Players’ reviews in the independent platforms also suggest that responses received from the agents are largely helpful. However, we were disappointed not to find telephone support service.
Also, one place where users of online services who have questions start is the FAQ (Frequently Asked Questions) page. This page usually holds brief articles that answer questions on many topics about using the service. However, we did not find an FAQ page in the website of Sir Jackpot Casino.
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Rating and Summary of “Customer Support Service”
Conclusion
Sir Jackpot Casino is one of online casinos from the Bethard Group. It says its aim is to be an online casino where players will find: (i) the hottest jackpots in the industry (ii) everything they need to know to up their chances of hitting the jackpots.
The casino lives up to this promise. It actually houses all the biggest jackpot games from the industry’s top providers; also it provides a very informational Jackpot Guide, which players will find very useful in their chase of the big wins. Despite our experience in the industry, while in Sir Jackpot Casino, we did learn a lot about some of the jackpots we love so much
However, while Sir Jackpot Casino talks the jackpots; it is primarily a fun gaming destination. It has over 700 high quality and entertaining games.
These include slots, blackjack, pokers, baccarats, roulettes, video pokers, and even live dealer games, so a wide range of gaming preferences are catered for. There’s also the convenience of playing games using mobile devices, and directly from web browsers.
The casino welcomes new players handsomely, and there are other offers that dish out Free Spins from time to time. The banking section looks good, as there are: good banking options for deposits and withdrawals, friendly minimum banking limits, and fast payouts. Lastly, help is readily available via email and Live Chat.
However, Sir Jackpot Casino is not without its faults (as highlighted in the cons section below). For example, we’ll like to see more promotions; the applicable wagering requirement is high, etc.
However, on the whole, Sir Jackpot Casino comes out as a solid online casino. Being well regulated (by the Malta Gaming Authority), it is very legit. Thus, while enjoying its gaming provisions, if you hit wins (even the mind-blowing jackpot wins), there’s no doubt that you’ll receive every penny.
Sir Jackpot Free Spins Poker
Also see: Grand Mondial Casino Review
Pros
- Operated by the robust and highly reputable Bethard Group
- Licensed and regulated by Malta Gaming Authority (MGA)
- Keeps users’ data safe using SSL technology
- Powered by some of the best software providers around (Microgaming, NetEnt, Quickfire, etc), so high quality games are provided
- Instant Play mode is supported allowing players to play online games directly using a web browser of any device
- Mobile gaming is supported allowing players play games on the go
- Provides over 700 online games that include slots, classic table games, and video pokers
- Live dealer games are provided
- Offers a lot of jackpot games (including the biggest progressives in the industry)
- Also provides a very informational “Jackpot Guide” resource which supposedly ups players’ chances of hitting the jackpots
- Offers a relatively attractive welcome bonus that is up to €660 + 100 free spins
- Provides many free spin offers (including a no-deposit free spins offer)
- Provides a good range of deposit and withdrawal options
- Minimum deposit amount is just €10
- Minimum withdrawal amount is just €20
- Payout is relatively fast
- Customer support is provided via email and Live Chat; the service is available 24/ 7, and response time is relatively fast
Cons
- Has a relatively long list of restricted countries which include the United States
- Only a few video pokers are available
- Claiming the €660 welcome bonus requires deposits totalling €2,030 (with the €400 third deposit bonus alone needing a deposit of €1,600)
- There is no loyalty program
- Wagering requirement (40x (D+B) for deposit bonuses, and 50xB for free spins) is relatively high
- Games (apart from slots and live casino games) have very poor or no contribution to wagering
- The maximum bet allowed when using bonuses (€5) is relatively low
- Does not support bitcoin or any of the other cryptocurrencies
- Maximum withdrawal amount is relatively low, so it will take some while to completely withdraw a large balance
- Telephone support is not available
- Does not provide an FAQ page where players can find answers to questions on their own